FAQ

Here you can find Frequently Asked Questions on SpringOne.
Feel free to add comments to this page so we can include your question on our FAQ list.

Registration

• What should be put in Purchase Order Number field?
  • The Purchase Order (PO) number is a possible PO number given by your company.

• What should be put in VAT Number field.
  • The VAT number is a European number which identifies the company for taxes, if not applicable you can keep it empty or just mention 'na' for not applicable.

Travelling direction

• what is the best connection between Bruxelles Airport and Antwerpen Center?
  • You can take the train from Brussels Airport to Antwerp Center. There's one change at Brussels North. You can have the route planner on http://www.b-rail.be/main/E/
  • There is a also bus leaving for Antwerp Centrum every hour. It is the SN bus which is at the airport level 0, to be accessed by "Diamond area" (entrance). It takes you to Antwerp Center for 7,5 EUR. You can find this information on http://www.flysn.be/en_be/information-services/airport/airports/brussels.aspx

• We will arrive at the BRU Airport. To get to the Metroplis (in particular the Hotel Carlton Astoria), are we considered coming from Brussels / Mechelen (E19-Zuid), or from Brussels (A12-Zuid) ?
  • Brussels. Take a train from the Brussels airport to Antwerp (centre) and take a taxi from there onwards.

• We are hiring a car and therefore will be driving up from the BRU airport. To get to the Metroplis (in particular the Hotel Carlton Astoria), are we considered coming from Brussels / Mechelen (E19-Zuid), or from Brussels (A12-Zuid)?
  • E19 (FYI - Surf to http://www.uk.map24.com/ for a complete route plan, enter "Zaventem airport" and "Metropolis Antwerpen" in the start and destination fields and press the "route" button).

Mobile Phone

• We are coming from overseas (US). Any mobile phone service in Antwerp that we can hire a mobile phone for local use for a week or so ?
  • You can hire a mobile phone in the national airport of Zaventem (Brussels - BRU).

Credit Card

• Is the use of credit card (Amex, Visa, Master) popular ? Would one survive without carrying any Euro dolloars ?
  • You can use Credit Cards in Belgium for hotels, restaurants even (if you double check) taxi's. However I would recommend you get a few Euro's just in case

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